January 26, 2022

WD My Cloud drive homeowners ‘strongly’ suggested to improve to the corporate’s newest firmware


The massive image: Western Digital introduced final week that it is dropping help for older variations of My Cloud OS, the software program used for managing My Cloud drives. Because of this, drive homeowners nonetheless working older firmware variations – My Cloud OS 3 and prior – have been strongly suggested to improve their suitable fashions to My Cloud OS 5 by mid-January as a way to obtain safety fixes, tech help and retain distant entry functionality. In the meantime, drives unable to improve will cease receiving safety fixes and help for his or her older firmware by mid-April.

Having a ‘linked’ drive you’re doubtless holding for backup isn’t splendid by way of information safety; nevertheless, the function is actually handy for customers who need entry to their content material throughout extra gadgets and locations. To that finish, WD not too long ago put out a safety replace, wherein it ‘strongly’ inspired homeowners of My Cloud drives to improve to the most recent firmware in order that they will proceed to remotely entry their drives and obtain safety fixes sooner or later.

The event follows WD’s resolution to finish help for older My Cloud OS variations to maintain up with evolving safety requirements. The corporate additionally shared an inventory of drives suitable with My Cloud OS 5, and a information to upgrading to the most recent firmware.

NAS fashions just like the My Cloud EX2 Extremely and PR2100 are upgradeable, whereas ‘not supported’ fashions embrace the likes of My E-book Reside/Reside Duo collection that got here below assault earlier this yr, forcing customers to unplug their drives from the web for security.

Actually, WD has comparable recommendation to homeowners of incompatible fashions, noting that drives working on My Cloud OS 3 and older needs to be backed up, disconnected from the web. and guarded with a powerful password as their firmware will cease receiving safety fixes and tech help after April 15, 2022.

There’s a slight comfort for incompatible My Cloud homeowners, as famous by Bleeping Laptop. WD appears to entice such customers with a 20 p.c low cost coupon, which might be emailed to them subsequent month and can apply to pick WD fashions that embrace the My Cloud Dwelling 8TB, My E-book 12TB and the EX2 Extremely (16TB, 24TB, 28TB).

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