January 27, 2022

Warning Falling WiFi APs – A Netgear WAX630 WiFi 6 AP Mounting Story


Netgear WAX630 Mounting Top Side Damage From Fall
Netgear WAX630 Mounting Prime Aspect Harm From Fall

Right now’s piece is a little bit of a warning for folk: watch out the way you mount your WiFi APs. Earlier this week I had a Netgear WAX630 WiFi 6 AP fall from a ceiling with three of the unit’s equipped anchors liberating themselves of the drywall. Fortunately, nobody was injured, however it may have turned out in a different way. Whereas house over the vacation’s this month, please maintain this in thoughts.

Netgear WAX630 WiFi 6 AP Mounting Warning

Constructing out the community in my new (to me) home we discovered one thing that was very scary. Final weekend I used to be modifying a video and I heard a clank within the storage, a number of partitions away from my workplace. I figured it was only a broom that fell over. It was not.

Within the new Austin home, I’m utilizing Netgear WAX630 APs. We coated these in Netgear WAX630 WiFi 6 Entry Level Launched. These are Netgear’s high-end tri-band WiFi 6 enterprise APs. Presently, I’ve 5 put in, with one which fell. These APs have labored very effectively in round 1200sq ft/ AP density.

Netgear WAX630 620 610 Comparison Table
Netgear WAX630 620 610 Comparability Desk

One of many APs I’ve situated within the storage and was put in a number of months in the past. Whereas many assume that it’s wasteful to have WiFi protection within the storage, I believe it’s obligatory. My new storage door openers will likely be WiFi-enabled, my sprinkler system is WiFi-enabled (controller is within the storage), my Tesla updates over WiFi, and I’ve a Google Chromecast powered TV within the storage. Additional, I usually will deliver my cellphone/ laptop computer into the storage so I can work at my workbench with WiFi. The AP there appeared to have made sense till it determined to alleviate itself of its duties.

Netgear WAX630 Mounting Guide
Netgear WAX630 Mounting Information

Fortunately Netgear Perception despatched a System Offline alert.

Netgear WAX630 Offline After Falling From Ceiling
Netgear WAX630 Offline After Falling From Ceiling

At first, I figured that this specific AP was simply offline for a firmware replace. After it didn’t come up for 40 minutes, I believed it was a bit unusual so I went to research. It was not on the ceiling, and as an alternative, a wire was dangling.

Netgear WAX630 Harm and Anchor Warning

Wanting on the unit, there was clearly some injury. The highest of the case had a pleasant crunch in it:

Netgear WAX630 Mounting Top Side Damage From Fall
Netgear WAX630 Mounting Prime Aspect Harm From Fall

Likewise, the underside body was cracked.

Netgear WAX630 Mounting Bottom Side Damage From Fall And Anchor Still Attached
Netgear WAX630 Mounting Backside Aspect Harm From Fall And Anchor Nonetheless Connected

The shell was barely separated however snapped again into place.

Netgear WAX630 Mounting Two Anchors Still Attached Post Fall
Netgear WAX630 Mounting Two Anchors Nonetheless Connected Put up Fall

On the underside, two anchors and screws have been nonetheless connected to the baseplate. One had come fully off and was discovered on the ground with the screw nonetheless within the anchor.

Netgear WAX630 Mounting Cable Insertion
Netgear WAX630 Mounting Cable Insertion

It appears as if all three anchors departed drywall with out provocation resulting in the autumn. Though there was maybe an excessive amount of slack for the Ethernet cable so it was not in a position to cease the autumn. For a heavy AP, that is in all probability a foul option to do a security internet anyway.

The Aftermath, It Works?

Now for one of many craziest elements of this complete story, I plugged the AP in, and it turned again on and got here on-line once more.

Netgear WAX630 Online After Falling From Ceiling
Netgear WAX630 On-line After Falling From Ceiling

It has been working now for a number of days with out concern.

Fixing the Netgear Drywall Anchors

One of many large challenges with the equipped drywall anchors is that they are often put in with the equipped screws, tightened, and the anchor can fail to develop sufficient to safe the models.

Netgear WAX630 Mounting Stock Drywall Screw And Anchor
Netgear WAX630 Mounting Inventory Drywall Screw And Anchor

As an alternative, we at the moment are utilizing heavy-duty Zinc drywall anchors. Here’s a hyperlink to them on Amazon (one thing will possible convert this to an affiliate hyperlink the place we might earn a fee.)

Netgear WAX630 Mounting Stock And Zinc Drywall Anchor
Netgear WAX630 Mounting Inventory And Zinc Drywall Anchor

As a part of the method, I’m having the installers exchange the entire equipped Netgear WAX630 drywall anchors. There’s an AP that’s about 14 ft (~4.26m) overhead in my workplace. I definitely don’t need that one falling on my head. As we’ve been testing the mounting with the equipped anchors, it looks like they don’t seem to be deploying correctly, making these brackets pull out with a number of kilos of power.

Netgear WAX630 Mounting AP Number 2 Drywall Anchors
Netgear WAX630 Mounting AP Quantity 2 Drywall Anchors

Additionally, we’re going to re-terminate the storage CAT6 cable as a result of the power from the AP falling from the ceiling tugged on the connector.

Netgear WAX630 Mounting Plate Re Attached
Netgear WAX630 Mounting Plate Re Connected with Zinc Anchors

I simply seen that Amazon additionally has the WAX630 on sale so I simply ordered a alternative regardless of the present one working.

Remaining Phrases

The Netgear WAX630’s we’ve not reviewed on STH, however I’m utilizing them since my home has so many WiFi units that it’s extra like a small enterprise. Having a number of tri-band WiFi 6 AP’s has offered nice protection. On the identical time, utilizing enterprise APs signifies that they’re heavier than many client models just like the outdated Ubiquiti models I used beforehand. The AP of selection will possible change with WiFi 6E or WiFi 7 when these are retired, however apart from the Netgear Perception that was really helpful on this occasion, these APs have been working effectively in non-mesh wired AP mode.

Netgear WAX630 Mounting Michael Remounting Damaged AP Until Replacement Arrives
Netgear WAX630 Mounting Michael Remounting Broken AP Till Substitute Arrives

For our readers, hopefully, this serves as a little bit of a warning, particularly since I do know many deploy higher-end wall/ ceiling-mounted APs. The opposite 4 APs have been holding within the partitions/ ceilings, however it’s arduous to have faith given one has fallen and the others have given manner with light tugs. Now we have now discovered the opposite APs didn’t have correctly deployed drywall anchors.

Watch out about anchors equipped with these models. Whereas many anchors work effectively, many others one can’t see in the event that they deploy correctly like these Netgear equipped models. When the anchor is within the wall securing a bracket, it’s arduous to see if it has deployed correctly. It might be value shopping for aftermarket anchors for security. For AP distributors, maybe drywall anchors are a spot to spend one other few cents on higher models.

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