December 3, 2021

Roku rolls again 10.5 replace after it breaks in style streaming apps


The lately launched Roku OS 10.5 replace has been a small catastrophe for the corporate, triggering a slew of complaints throughout social media and on the Roku discussion board from customers who’re not capable of stream their favourite exhibits. The corporate has been immediate in its response to the difficulty, however an answer isn’t but obtainable. As an alternative, Roku is rolling again the ten.5 replace so its prospects can proceed utilizing their gadgets.

Oasisamuel/Shutterstock

Roku customers started posting about their respective streaming points following the ten.5 replace on Monday. Roku has issued a number of updates on the matter since, and although it says it’s nonetheless investigating the issue, it’s again with some extra particulars about what’s going on.

In line with info the corporate shared on its discussion board, the ten.5 replace bug is impacting some older Roku Extremely streaming gadgets, in addition to a few of its older Roku TVs. The influence appears to differ a bit for customers, however widespread complaints embrace lagging video playback and the lack to stream movies on in style apps like Disney+, Netflix, HBO Max, and others.

Roku is getting its customers again to streaming promptly by rolling again the software program replace. The corporate has instructed house owners of Roku Extremely fashions 4660, 4661, 4662, and 4670 to manually verify for software program updates. House owners of the Roku TV mannequin 7XXX must also verify to see if an replace is obtainable.

Customers are capable of manually search for the rollback replace by opening the Roku OS Settings menu, then choosing System > System Replace > Examine Now. Although any Roku consumer can roll again their software program, the corporate says that solely customers who’re impacted by this bug ought to return to the earlier software program model.

Widespread YouTube TV situation

Roku customers have reported hassle utilizing YouTube TV, however that exact situation will not be due totally to the Roku OS replace. Across the identical time that Roku customers started posting complaints in regards to the 10.5 replace, YouTube TV subscribers on different platforms mentioned they have been having hassle utilizing the platform on a wide range of gadgets.

Some customers have reported points that stretch again round per week or so, nevertheless it’s unclear how lengthy the streaming drawback has been impacting YouTube’s dwell streaming tv service. Based mostly on studies, it seems that no matter bug is impacting YouTube TV causes the service to repeatedly freeze, making it troublesome or inconceivable to observe exhibits.

The timing is unlucky for cable cutters, however the YouTube TV drawback and Roku’s OS replace situation don’t appear to be associated in any approach — although if YouTube pushes out an replace earlier than Roku, it might nonetheless be doable that sure Roku customers could have points watching YouTube TV until they’ve rolled again their software program.

Troubleshooting

In the event you’re a Roku TV consumer impacted by the ten.5 replace, it’s best to try to roll again your machine to software program replace 10.0 utilizing the handbook replace technique listed above. If the software program replace isn’t obtainable in your machine, you could have success getting it by contacting Roku straight for assist, not less than primarily based on some studies from customers.

In the event you’re a YouTube TV consumer who’s unable to make use of the service on a tool apart from Roku, your choices are much more restricted. YouTube hasn’t supplied an official workaround for this drawback, so your finest guess is more likely to try to make use of the service on a distinct machine. It’s unclear what number of platforms are impacted by the issue, however it’s doable the bug doesn’t influence each streaming machine you personal.

Leave a Reply

Your email address will not be published. Required fields are marked *